atlantic avenew & co.

celebrating life's moments that matter

Shipping Methods

We ship all of our products via United States Postal Service (USPS) and provide a tracking number for all purchases. Shipping is paid for by the buyer in the agreed upon amount at the time of purchase.

If an item is lost during the shipping process, we will do everything we can to resolve the situation. In some cases, that means sending anew product to the buyer at no additional cost.

If any item is damaged during shipping, please contact us at hello@atlanticavenew.com. All boxes are marked FRAGILE.

Please allow for shipping delays during the holiday season due to increase in volume.

Ground
$5 flat rate

Internat’l
N/A at this time.

 

Overnight
N/A at this time.

Returns Policy

Items are entitled to a refund only if damaged upon delivery. Buyer must take into account the condition of the item upon delivery and provide a written response to atlantic avenew, llc via email at hello@atlanticavenew.com. Response must be made within (5) business days of receiving the product.

If the item matches the description provided by the seller and the buyer is unsatisfied, the seller is not responsible for a refund. Exchanges including the issuance of a store credit are granted on a case-by-case basis.

Email:

hello@atlanticavenew.com